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Cookie Policy 

Effective date: 12 January 2026 

Last updated: 12 January 2026 

This Cookie Policy explains how Highlands Properties Holdings Limited (“we”, “us”, or “our”) uses cookies and similar technologies on our website highlandseurope.com (the “Site”). It works alongside our Privacy Policy to explain what data we collect, why we collect it, and how you can control it. 

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We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). 

1) What are cookies? 

Cookies are small text files placed on your device by websites you visit. They help websites function, improve performance, and provide analytics and personalised experiences. Similar technologies include local storage, pixels, tags, SDKs and scripts. 

2) Who sets cookies on this site? 

  • Firstparty cookies (Wix): Our site is built on Wix, which sets cookies to deliver core site functions (security, network stability, system effectiveness, remembering preferences). 

  • Third party cookies: We also use services such as Google Analytics, Meta Pixel, YouTube/Vimeo embeds, and Hotjar, which set cookies to provide analytics, advertising and embedded content. 

3) How we use cookies (categories) 

We classify cookies as follows: 

  • Strictly necessary – essential to run the site (security, load balancing, session management). 
    Legal basis: Our legitimate interests in operating a secure, functional website. 

  • Performance/analytics – help us understand how visitors use the site so we can improve it. 
    Legal basis: Consent where required. 

  • Functional – remember choices (e.g., language, region) and improve your experience. 
    Legal basis: Consent where required. 

  • Advertising/targeting – measure campaigns, show relevant ads and prevent ad fraud. 
    Legal basis: Consent. 

We do not place nonessential cookies (analytics, functional, advertising) unless and until you provide consent via our cookie banner or preferences tool. 

4) The cookies we use (indicative list) 

A) Strictly necessary (set on load) 

  • wixLanguage (Wix) – remembers language settings. Duration: session. 

  • TS* (Wix) – security/antifraud and system effectiveness. Duration: session. 

  • bSession / ssr-caching (Wix) – system performance and caching. Duration: session. 

B) Performance/Analytics (only after consent) 

  • _ga, _ga_[*] (Google Analytics) – visitor statistics. Duration: up to 24 months. 

  • _gid (Google Analytics) – sessionlevel stats. Duration: 24 hours. 

  • _hj* (Hotjar) – usage insights/heatmaps. Duration: varies. 

C) Functional (only after consent) 

  • player / vuid (Vimeo) – video player preferences. Duration: varies. 

  • YSC / VISITOR_INFO1_LIVE (YouTube) – embedded video performance. Duration: session/short term. 

D) Advertising/Targeting (only after consent) 

  • _fbp (Meta/Facebook) – ad measurement and delivery. Duration: 90 days. 

  • IDE (Google/DoubleClick) – ad delivery and reporting. Duration: up to 13 months. 

  • li_fp / li_sugr (LinkedIn) – ad measurement. Duration: varies. 

5) Managing your cookie preferences 

  • Consent banner & preferences: On your first visit, our banner lets you accept, reject, or customize nonessential cookies. You can update your choices anytime via [“Cookie Settings” link/button]. 

  • Browser controls: You can block or delete cookies in your browser settings. Doing so may impact site functionality (especially strictly necessary cookies). 

  • Thirdparty optouts:  

  1. Google Analytics: https://tools.google.com/dlpage/gaoptout 

  2. Google Ads personalisation: https://adssettings.google.com 

  3. Meta (Facebook) ads: https://www.facebook.com/adpreferences 

  4. Hotjar: https://www.hotjar.com/legal/compliance/opt-out 

  5. LinkedIn: https://www.linkedin.com/psettings/advertising 

6) Legal bases and international transfers 

Where cookies involve personal data (e.g., IP addresses, device IDs), we rely on consent for nonessential cookies and legitimate interests for strictly necessary cookies. 
Some providers may process data outside the UK. When they do, we take steps to ensure appropriate safeguards. 

7) Data retention 

Cookie lifetimes vary (see examples above). Analytics data is retained in our tools for [e.g., 14 months / 26 months], unless you withdraw consent or we delete earlier. See our Privacy Policy for broader retention details. 

8) Updates to this Policy 

We may update this Cookie Policy from time to time to reflect changes to cookies or legal requirements. When we make material changes, we will provide a notice on the Site and update the “Effective date” above. 

9) Contact us 

If you have questions or requests regarding cookies or your preferences, contact: 
Highlands 
Email: infouk@highlandseurope.com 

Address: Unit 2 Leavesden Lodge, 1A Leavesden Road, Watford WD24 5FR 

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